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Website Terms & Conditions

  1. Detailed description of goods and/or services

Lynnwood Cyclery is a business in the cycling industry that retails bicycles, cycling apparel and related accessories.

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within two working days and delivery confirmed by way of email confirmation. Delivery will be done by The Courier Guy. Parcels under 5Kg will be charged at R100. Parcels exceeding 5Kg or that exceed the volumetric parameters of The Courier Guy will be charged according to The Courier Guy’s standard rates as published from time to time. Orders greater than R1000 will have free delivery.

  1. Export restriction

The offering on this website is available to South African clients only.

  1. Return and Refunds policy

The provision of goods and services by Lynnwood Cyclery is subject to availability. In cases of unavailability, Lynnwood Cyclery will refund the client in full within 30 days. Cancellation of orders by the client will attract a 35% administration fee.

  1. Customer Privacy policy

Lynnwood Cyclery shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

  1. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Lynnwood Cyclery bank account, the details of which will be provided on request.

  1. Card acquiring and security

Card transactions will be acquired for Lynnwood Cyclery via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by Lynnwood Cyclery separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  1. Responsibility

Lynnwood Cyclery takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of South Africa and Lynnwood Cyclery chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature (Shop 1A, Willow Way Centre, Lynnwood Road, The Willows, Pretoria).

  1. Variation

Lynnwood Cyclery may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

This website is run by Lynnwood Cyclery a private company based in South Africa trading as Lynnwood Cyclery

and with registration number 2012 / 116570 / 07 with directors being Andy Terlouw and Andre Terlouw.

  1. Lynnwood Cyclery contact details

Company Physical Address: Shop 1A, Willow Way Centre, Lynnwood Road, The Willows, Pretoria

Email: andre@club.lynnwoodcyclery.co.za or karin@club.lynnwoodcyclery.co.za
Telephone: (012) 348 3132

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CONTACT US
PHONE: 012 348 3132
EMAIL: gert@club.lynnwoodcyclery.co.za
ADDRESS: Shop 1A, Willow Way Centre,
Lynnwood Rd, Pretoria East

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OPERATING HOURS
MONDAY – FRIDAY: 9:00AM – 5:30 PM
SATURDAY: 9:00AM – 1:00 PM
SUNDAY: CLOSED
SELECTED PUBLIC HOLIDAYS: 9:00 – 12:00

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Website Terms & Conditions

Copyright © 2021 Lynnwood Cyclery. All Rights Reserved

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